FEES & PAYMENTS
We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept cash, checks, MasterCard, Visa, and Discover for your convenience. If we are a participating provider of your insurance company, we'll bill them. However, payment is the patient's responsibility. We'll help in any way we can to assist you in handling claims.

EMERGENCIES
For emergency care, call our office at any time to be put in touch with the covering physician.

INSURANCE
SMOC will also partner with you in securing full reimbursement from your insurance carrier(s) for your orthopaedic care. SMOC participates in numerous insurance plans, including PPOs. At your first appointment, please be sure to bring your insurance card and a referral from your primary care physician, if necessary.

Be sure to bring the referral with you to your appointment. Without it, your insurance carrier may not pay for the services provided. Please note that many insurance carriers and doctors’ offices require 7 to 14 days to process a referral.

PRESCRIPTIONS & RENEWALS
Please request all prescriptions and authorizations for renewals between 8:30am - 5:00pm, Monday to Friday, when our full records are available. Renewals requested at other times will be filled only for extreme or emergent circumstances.

PRESENTATIONS
Group talks and slide presentations are available by contacting the office. Subjects include hip, knee and shoulder, joint replacement, arthritis, sports medicine and common pediatric orthopaedic conditions. Free literature is available in the office on many topics.

HOSPITAL AFFILIATIONS
Chesapeake General Hospital
Louise Obici Memorial Hospital
Sentara Hospitals